- STORE REVIEWS
- PRODUCT REVIEWS
Merchant Member
2003-12-01
5/5
"Purchased a JVC GR-HD1 from Beach Camera. Looked them up here. Looked at prices (they were not the lowest but darn close but their rating was excellent).
Called and placed the order. Had a really nice salesperson on the other line who explained what I was getting and that they had it in stock.
I also ordered another battery from them.
Total price of the order $2,168. I charged it and on the 1st of December (no delivery charges) received the camera and battery in excellent condition as promised.
Thank you Beach Camera."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Speed of web site
Web site reliability
Web site being easy to use
Merchant Member
2002-08-20
5/5
"I have only purchased three items from the company and can recommend them to each and every one reading this comment.
The answer the phone, they answer e-mail, they are punctual, their prices are right, and lots of etc.
Thank you B&H"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
Central Digital (Dbuys.com IbuyDigital.com, CameraClub, IbuyPlasma.com, RealDealShop, Digitalmegasto
2002-08-09
1/5
"ABSOLUTELY DO NOT ORDER FROM THIS COMPANY!
Could not deliver overnight but no intention or indication to me by phone or e-mail that they could not deliver. Had to call twice to first verify they were shipping and told yes it was in stock and would be shipped over night FedEx and then the next day to verify that in fact the order was cancelled because they did not ship. A simple e-mail or phone call would have been so helpful. I don't think I will ever attempt to deal with them again.
And on 8/10 I discovered they charged my credit card account even though they had ample time to not do that. A scam place. WATCH OUT!
8/14 after sending e-mails with absolutely no response at all, I sat and waited until I got through to them. They did not even acknowledge my e-mails but the first person said, "you mean you cancelled and we charged you. You must have cancelled after we shipped." I say, "Shipped? cancelled. You charged me. I want my money back." He says, "Let me transfer you to the person in charge of refunds." Anyway, supposedly she will send refund this afternoon, Wed., 8/14.
Money was refunded on Thursday, 8/15/02. Thank you."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Overall web site
Speed of web site
Web site reliability
Web site being easy to use
2002-08-09
5/5
"Purchased a Nikon MB-D100 from Norman Camera when the item was hard to get. They came through with flying colors. Thank you."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
2002-08-09
5/5
"Purchased a Nikon lens at a great price and a terrific communications and shipping. Thank you."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
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